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Tribal Program Manager
The Tribal Program Manager works with the management team and staff to plan, coordinate and provide culturally competent, high quality information, training and resources to all families, and especially those in Tribal and Rural communities across the State of Arizona and in Tribal Communities that cross state lines, who have children or youth with disabilities. Services and programs are designed to increase families’, in underserved and tribal communities, knowledge and skills in becoming effective self-advocates, and promoting improved outcomes. This full-time position is supervised by the Assistant Executive Director.
Information, Intake, and Consultation. Assess the strengths and needs, identify issues, and determine priority status for immediate action. Highly responsive to open cases, problem resolution, and workflow in the Family Force database. Enter data on contacts and cases, demographic characteristics, document history and requests, types of issues, methods of support, and conduct follow-up calls.
Training and Self-advocacy. Through consultation, training, and workshops assist with providing the knowledge, skills, and understanding of public programs, special education, problem-resolution, system navigation and access to various systems of care, evaluating options, understanding rights, filing appeals, using appropriate strategies for resolving conflict, collaborating with professionals, and IEP Partners who attend meetings and assist with self-advocacy.
Peer mentoring and Parent Leadership Development. Provide direct assistance with Peer Support “matching”, an 8 week program of individual coaching tor parents to improve knowledge and skills and provide emotional support. Assist with screening, training, quality monitoring of progress, data collection, and evaluation. Provide self-advocacy and leadership activities.
Current and Reliable Resources. Provide assistance in finding, and developing as needed, appropriate and high quality sources of information on disability issues, care providers, child care, meeting basic needs, early intervention, special education, youth transition, and locating community programs and services for appropriate referrals and follow-up.
Training for professionals in healthcare, education (special and general), and social services to improve knowledge on, cultural competency, family and person-centered services, and effective communication and collaboration strategies for working with families and individuals.
Develop opportunities and relationships with Tribal Governments, state agencies, schools, community organizations, professionals, hospitals, universities, and others to increase knowledge, collaboration, and stakeholder involvement.
The ideal candidate has a high level of knowledge and experience in meeting the needs of families of children with disabilities.
Exceptional communication skills. Knowledge of principles of family and person-centered care, strength-based assessment, and collaboration with professionals. Understands and observes compliance with confidentiality requirements under FERPA and HIPAA.
Highly skilled in guiding individuals through tribal/federal/state program eligibility, system navigation, care coordination, early intervention, special education, problem resolution, and other issues,
Experience and skill in training and presentation; knowledge of adult learning techniques and practices.
Ability to perform daily data entry, conduct evaluations, organize and maintain current information on resources, support groups, state agencies, community programs and services.
Effective in maintaining working relationships with staff, volunteers, health and social service professionals, parent groups, key community and agency stakeholders.
Productive and effective time management, flexibility in responding to a variety of work tasks. Proficiency with basic information technology. Available for travel, evening and weekend hours.
Bachelor’s degree in social work, public health, special education, or a related discipline
Preferred: Master’s degree in Social Work or Public Health, Parent of child with a disability; family experience navigating tribal systems of care (IHS, BIE, Tribal Human Services Departments); Bi-lingual English/other Native American language or dialect
Salary: $19 - $28 per hour DOE
Please send resumes attention: Assistant Executive Director, Fax: 602 242-4306 Email:
Raising Special Kids is committed to diversity in the workplace. Qualified candidates are encouraged to apply.