Raising Special Kids is committed to diversity in the workplace. Qualified candidates are encouraged to apply.
Family Outreach Specialist
This position supports the targeted population of BIPOC, and low and moderate-income families who have children with disabilities.
Family Outreach Specialist conducts outreach to families and communities that are low to moderate income, BIPOC (Black, Indigenous, and People of Color), and have limited English proficiency. Family Outreach Specialists provide support with information, referrals, training, peer mentoring, and problem-solving consultations for individuals and family members of children and youth with the full range of disabilities. Outreach services are designed to navigate systems barriers and increase clients’ knowledge and skills in becoming effective self-advocates and promoting improved outcomes. This full- or part-time position is supervised by the Director of Programs.
Specific Responsibilities:
- Information, Intake, and Consultation. Assess the strengths and needs, identify issues, and determine priority status for immediate action. Enter data on contacts and cases, demographic characteristics, document history and requests, types of issues, methods of support, and conduct follow-up calls.
- Outreach. Work with the Raising Special Kids program staff and management team to develop and execute a robust outreach plan and social media strategy to reach the targeted population this position supports.
- Training and Self-advocacy. Through consultation, training, and workshops assist with providing the knowledge, skills, and understanding of public programs, special education, problem-resolution, system navigation and access to various systems of care, evaluating options, understanding rights, filing appeals, using appropriate strategies for resolving conflict, collaborating with professionals, and participating in stakeholder involvement activities.
- Peer to Peer mentoring. Provide direct assistance with the Parent-to-Parent mentoring program, by making referrals for matching, and in the identification, screening, and recruitment of potential Parent Leaders (volunteers).
- Current and Reliable Resources. Provide assistance in finding appropriate and high-quality sources of information on disability issues, care providers, childcare, meeting basic needs, early intervention, special education, youth transition, and locating community programs and services for appropriate referrals and follow-up.
- Develop partner opportunities and relationships with state agencies, schools, community organizations, professionals, hospitals, universities, and others to increase knowledge, collaboration, and stakeholder involvement.
The ideal candidate has knowledge and experience in engaging with and meeting the needs of BIPOC and low and moderate-income communities and families of children who have disabilities.
Required Qualifications:
- Exceptional communication skills. Knowledge of principles of family and person-centered care, strength-based assessment, and collaboration with professionals. Understands and observes compliance with confidentiality requirements under FERPA and HIPAA. Highly skilled at guiding individuals through federal/state program eligibility, system navigation, care coordination, early intervention, special education, problem resolution, and other issues.
- Experience and skill in training and presentation; knowledge of adult learning techniques and practices.
- Ability to perform daily data entry, conduct evaluations, organize, and maintain current information on resources, support groups, state agencies, community programs, and services.
- Effective in maintaining working relationships with staff, volunteers, health and social service professionals, parent groups, and key community and agency stakeholders.
- Productive and effective time management, and flexibility in responding to a variety of work tasks. Proficiency with basic information technology. Available for travel, evening, and weekend work hours.
Preferred Qualifications: Bachelor’s degree in social work, education, or a related discipline, Parent of child with a disability
Send Resume – Request Application: Human Resources Administrator, Fax: 602 242-4306 or Email: humanresources@raisingspecialkids.org
Raising Special Kids supports diversity in the workplace. All qualified candidates are encouraged to apply.
Family Support – Positive Family Coaching (PFC)
Family Support – PFC provides information, referrals, training, peer mentoring, and problem-solving consultations for individuals and family members of children and youth with the full range of disabilities, and the professionals who serve them. Services are designed to increase their knowledge and skills in becoming effective self-advocates and promoting improved outcomes. Conduct outreach activities for communities that are low to moderate income, BIPOC (Black, Indigenous, and People of Color), and limited English proficient (LEP). This full- or part-time position is supervised by the Director of Project Development.
Specific Responsibilities:
- Behavioral Health Technician. Highly responsive to open cases and strong adherence to documentation and data entry requirements. Assess the strengths and needs of families, identify issues, and determines priority status for immediate action. Adheres to treatment plan for family and collaborates with the member’s team (CFT, Education, Professionals, etc.) to carry out the plan with the family. Family Support – PFC provides services in-person and virtually in a variety of community environments including the family home, in schools and other public settings when needed.
- Training and Self-advocacy. Through consultation,training, and workshops assist with providing the knowledge, skills, and understanding of public programs, special education, problem-resolution, system navigation and access to various systems of care, evaluating options, understanding rights, filing appeals, using appropriate strategies for resolving conflict, collaborating with professionals, and IEP Partners who attend meetings and assist with self-advocacy.
- Current and Reliable Resources. Provide high quality sources of information on disability issues, care providers, child care, meeting basic needs, early intervention, special education, youth transition, and locating community programs and services for appropriate referrals and follow-up.
- Training for professionals inspecial education, healthcare, and social services to improve knowledge on family and person-centered services, and effective communication and collaboration strategies for working with families and individuals.
- Develop opportunities and relationships with state agencies, schools, community organizations, professionals, hospitals, universities, and others to increase knowledge, collaboration, and stakeholder involvement.
Required Qualifications:
- Ability to become a certified Behavioral Health Technician (BHT) – training will be provided
- High level of knowledge and experience in meeting the needs of BIPOC, low- & moderate-income communities, and individuals with limited English proficiency.
- Exceptional communication skills. Effective in maintaining working relationships with staff, volunteers, health and social service professionals, parent groups, key community, and agency stakeholders.
- Knowledge of principles of family and person-centered care, strength-based assessment, and collaboration with professionals.
- Personal experience in guiding individuals through federal/state program eligibility, system navigation, care coordination, early intervention, special education, problem resolution, and other issues.
- Experience and skill in training and presentation; knowledge of adult learning techniques and practices.
- Proficient with basic information technology. Ability to perform daily data entry with a high level of accuracy.
- Experience accessing behavior health services for a family member.
- High School Diploma or GED.
- Occasional evening and weekend hours.
- Reliable transportation and valid auto insurance to conduct home and community visits.
- Current, or ability to obtain, valid Arizona Fingerprint Clearance Card
Preferred: Parent or family member of a child with a disability or special health care need. Bachelor’s degree in social work, education, or a related discipline; Bi-lingual in Spanish
Resume: Attn: Human Resources Administrator – Fax: 602 242-4306 Email: humanresources@raisingspecialkids.org
Raising Special Kids is committed to diversity in the workplace. Qualified candidates are encouraged to apply.
Bilingual Family Support Specialist – Early Intervention
Family Support Specialists – Early Intervention provide individual assistance for parents of infants and toddlers with the full range of disabilities, and the professionals who serve them. Responsibilities include timely, useful, relevant, and high quality information about Early Intervention referral services, team-based services, IFSP training, parent mentoring, and problem-solving consultations. Information for professionals increases knowledge and skills for working effectively with families. Communication strategies and outreach services ensure families, including those of limited English proficiency, or from diverse populations and underserved areas, understand their role and responsibilities in Part C services. This part-time position is supervised by the Director of Operations.
Specific Responsibilities:
- Educate referral sources about AzEIP and how to refer to AzEIP
- Maintain phone, fax, mail, and email capacity to receive referrals
- Contact the referral source and, if different, the family being referred
- Describe early intervention consistent with AzEIP standards
- If family is proceeding with the referral, gather preliminary information about the family, names, contact information, child’s DOB, and reason for the referral
- Enter data in the AzEIP database system
- Connect the family with the appropriate AzEIP provider
- Notify the provider and family of the match
- Provide information and facilitate resolution with families who contact Raising Special Kids after referral about concerns or confusion with AzEIP process. Intake and Case creation in RSK database; Provide problem-solving support; Information on Part C Procedural Safeguards; Describe mediation and dispute resolution options; Training on IFSP; Conduct follow-up with AzEIP
- Report data related to families’ experiences as requested by DES/AzEIP
Required Qualifications:
The ideal candidate has a high level of knowledge and experience with the needs of families of children with disabilities and special health care needs.
- Bilingual in English and Spanish.
- Exceptional communication skills. Knowledge of principles of family-centered care, early intervention, strength-based assessment, and team-based collaboration between parents and professionals.
- Understands and observes compliance with confidentiality requirements under FERPA and HIPAA.
- Highly skilled at guiding families through early intervention referral, program eligibility, system navigation, care coordination, problem resolution, and other issues.
- Productive and effective time management. Well-organized, and meets required timelines
- Ability to perform daily data entry, organize and maintain current information
- Maintain relationships with families, staff, professionals, key community and agency stakeholders.
- Flexibility in responding to a variety of work tasks. Proficiency with information technology.
Preferred
- Parent or family member of a child with a disability or special health care need.
- Experience with Arizona Early Intervention Program or early childhood education.
Please send resume attention Human Resources Administrator: humanresources@raisingspecialkids.org or Fax: 602 242-4306
Raising Special Kids is committed to diversity in the workplace. Qualified candidates are encouraged to apply