Raising Special Kids is committed to diversity in the workplace. Qualified candidates are encouraged to apply.
Family Support Specialist – Early Intervention
Family Support Specialists – Early Intervention provide individual assistance for parents of infants and toddlers with the full range of disabilities, and the professionals who serve them. Responsibilities include timely, useful, relevant, and high quality information about Early Intervention referral services, team-based services, IFSP training, parent mentoring, and problem-solving consultations. Information for professionals increases knowledge and skills for working effectively with families. Communication strategies and outreach services ensure families, including those of limited English proficiency, or from diverse populations and underserved areas, understand their role and responsibilities in Part C services. This is a part-time position.
Specific Responsibilities:
- Educate referral sources about AzEIP and how to refer to AzEIP
- Maintain phone, fax, mail, and email capacity to receive referrals
- Contact the referral source and, if different, the family being referred
- Describe early intervention consistent with AzEIP standards
- If family is proceeding with the referral, gather preliminary information about the family, names, contact information, child’s DOB, and reason for the referral
- Enter data in the AzEIP database system
- Connect the family with the appropriate AzEIP provider
- Notify the provider and family of the match
- Provide information and facilitate resolution with families who contact Raising Special Kids after referral about concerns or confusion with AzEIP process. Intake and Case creation in RSK database; Provide problem-solving support; Information on Part C Procedural Safeguards; Describe mediation and dispute resolution options; Training on IFSP; Conduct follow-up with AzEIP
- Report data related to families’ experiences as requested by DES/AzEIP
Required Qualifications:
The ideal candidate has a high level of knowledge and experience with the needs of families of children with disabilities and special health care needs.
- Exceptional communication skills. Knowledge of principles of family-centered care, early intervention, strength-based assessment, and team-based collaboration between parents and professionals.
- Understands and observes compliance with confidentiality requirements under FERPA and HIPAA.
- Highly skilled at guiding families through early intervention referral, program eligibility, system navigation, care coordination, problem resolution, and other issues.
- Productive and effective time management. Well-organized, and meets required timelines
- Ability to perform daily data entry, organize and maintain current information
- Maintain relationships with families, staff, professionals, key community and agency stakeholders.
- Flexibility in responding to a variety of work tasks. Proficiency with information technology.
Preferred
- Parent or family member of a child with a disability or special health care need.
- Experience with Arizona Early Intervention Program or early childhood education.
- Bi-lingual in Spanish
Please send resume attention Human Resources Administrator: humanresources@raisingspecialkids.org or Fax: 602 242-4306
Raising Special Kids is committed to diversity in the workplace. Qualified candidates are encouraged to apply